Terms of Service

You are responsible for activity under your account, for lawful use, and for maintaining your own appropriate records and backups. You must be old enough to form a binding contract where you live.

You retain ownership of your content. For content you deliberately send to a connected service, you grant Tenon Desk a limited license to host, copy, process, transmit, render, and display it only as needed to provide, secure, support, and comply with law for the service.

You represent that you have the rights and permissions required to collect, process, and share the content, including photos and location information concerning people or property.

Paid mobile features are governed by the Subscription Terms. Apple or Google manages the charge, renewal, cancellation, and any store-authorized refund for an initial mobile subscription.

Frame & File organizes evidence and helps prepare reports. It does not provide engineering, legal, safety, code-compliance, appraisal, or other professional advice. You remain responsible for site safety, required inspections, conclusions, record retention, and the final accuracy and suitability of every report.

Do not use the service for unlawful surveillance, harassment, exploitation, invasion of privacy, unauthorized access, malware distribution, or misrepresentation of records. Do not probe, bypass, or defeat authentication, authorization, purchase verification, rate limits, or technical protections.

We may update the service to improve security, reliability, compatibility, or functionality. Features described as coming soon are plans, not a guarantee of a specific launch date. Service may be interrupted for maintenance, emergencies, provider outages, or circumstances outside reasonable control.

To the maximum extent permitted by law, the service is provided as is and as available. We do not guarantee uninterrupted operation or that customer content alone satisfies a legal or professional standard. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

Questions about these terms may be sent to access@frameandfile.tenondesk.com.